Terms & Conditions

Welcome to Grablix!
By using our website, you agree to the following terms and conditions. Please read them carefully.

1. General Information

This website is operated by Grablix, founded and managed by Shourya Patiyal.
Throughout the site, the terms “we”, “us”, and “our” refer to Grablix.
By accessing or purchasing from our website, you agree to be bound by these Terms of Service.

2. Product Availability & Pricing

All products listed are subject to availability. Prices are subject to change without prior notice.
We reserve the right to discontinue or modify any product at any time without notice.

3. Payment Terms

We offer secure prepaid payments through trusted payment gateways.

4. Shipping & Delivery

We ship across India and provide tracking details once your order is dispatched.
Delivery timelines may vary depending on third-party logistics partners and your location.

5. Returns & Refunds

We accept returns only in the following cases:

Damaged products
Wrong item received

To request a return, contact us within 48 hours of delivery with clear images.
Refunds are processed after the returned product is received and inspected.

6. Cancellations

Orders once shipped cannot be canceled.
For cancellation requests before dispatch, contact us immediately via email.

7. Customer Support

For any questions or concerns, feel free to contact our support team:
📩 help.grablix@gmail.com

8. Privacy

Your data is secure with us.
We use your personal information only to process orders and improve your shopping experience.
We never sell or share your data with third parties.